Digital Business Services

Brillient’s Digital Enabled Business Services practice provides outsourced business process services to clients. Our DBS employees help agency clients in the execution of mission operations with a focus on speed, quality, handling fluctuations in work volumes and efficient operations. Brillient applies numerous Total Quality Management (TQM) techniques to deliver better than world class quality. We make our clients’ workflows and processes more effective, efficient and capable of adapting to complex and ever-changing environments.

Case Study | At our contract with the U.S. Food and Drug Administration (FDA), Brillient has provided Digital Business Services support to all FDA Centers and Offices on over 120 task orders. We quickly find experts with unique scientific qualifications in a specific food safety, pharmacology, medical device, or other FDA research topic. We analyze policies that implement recent public laws, modernize quality system regulations, provide project management and administrative support, formulate and disseminate strategic communications, and maintain FDA websites. We provide thought leadership and technical support to FDA initiatives, including Digital Transformation and Coronavirus response. Our diverse DBS support advances all FDA missions to protect public health.