MODERNIZING DATA COLLECTION SYSTEMS FOR THE INTERNAL REVENUE SERVICE (IRS)
Client Challenge
The Internal Revenue Service (IRS) contracted Brillient to assist with updating, modernizing, and maintaining their Compliance Data Warehouse (CDW), which integrates data drawn from more than 20 different source systems within the agency. The IRS leverages the data collected within the CDW to analyze emerging tax noncompliance issues around COVID-19 employment tax credits, Certified Professional Employer Organizations, and challenges with processing small-population tax forms.
Brillient Solution
Brillient works alongside the IRS to integrate CDW raw data through extraction, transformation, and load (ETL) processes, data enrichment, data masking, data modeling, and scripting. To overcome technical challenges and satisfy IRS requirements, Brillient, with its partners, built a graph database application and document processing pipeline that allowed the IRS to meet the near-term analytical needs of IRS and GAO stakeholders.
Throughout the course of this project, Brillient created rapid data export techniques to address bottlenecks in the IRS network and infrastructure, configured applications that were flexible and scalable, and met specific user stories while also servicing hundreds of concurrent users, trained a random forest classifier to identify document types, and assisted IRS in installing and configuring a data extraction platform.
Client Benefit
IRS garnered significant direct and secondary benefits during the first six months of this five-year procurement. Our rapid export innovation is reusable for all CDW-outbound traffic. It also greatly improved timely data delivery and reduced the data warehouse load during peak hours. Our document pipeline improved processing and document linkages that otherwise required substantial manual endeavors employing hundreds of clerks. After a year of technical challenges, Brillient enabled the installation of the IRS’s data extraction platform. CDW data informs Congress, GAO, and the IRS CFO on the relative effectiveness and shortcomings in the COVID credit population. It also showcases benefits the IRS provides the American people during the ongoing COVID-19 related economic and public health crisis.